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don’t panic when you get a bad review, it’s an opportunity. here’s what i did…

Bad review

Years ago, reviews were only common in restaurants and film industries. Today, you can already read reviews about certain Thanks to the internet, people can write reviews for everything from retail shops to professional services. Simply type in your business name into any search engine, and you’ll likely find a listing of reviews right alongside your address, phone and web site link.

These days, it is common for people to look up information about a company online before purchasing a product or service from that business. So what do you do if you find someone has left a negative review online, visible for all to see?

When you get a bad review, the first thing you should do is not to panic. Who knows, maybe you might get from it and use it as an opportunity.

Keep in mind that not all reviews worth your attention. People write reviews both good and bad, but negative experiences motivate people to write negative reviews more often than good ones. Read the review and try to determine its legitimacy. If you’ve confirmed that such reviews are real, then you might want to consider evaluating your product or service to know where areas to improve on for better customer service.

As a small business owner, don’t let negative reviews let you down. Here’s what to do: http://www.smarthustle.com/dont-panic-get-bad-review-opportunity-heres

Amazon’s arrival: how small businesses can compete with a retail Goliath

Husband and wife Chris and Mel Tantchev co-founded Bookabuy offering personalised book subscriptions.?

If you run a small business and your company is up against some larger firms then it can sometimes be a daunting experience. Many of these small business owners feel that their company cannot compete on the same professional level as their competitors and could potentially miss out on business leads and new contracts. There are many ways that small businesses can give the appearance of being a larger company. Thanks to the internet!

Today, the way people do business has changed a lot and the Internet has played a vital role. It has revolutionised commerce, and how local businesses can compete with large national retailers.

Small business owners that have not yet included internet marketing as part of their overall marketing plan nowadays are missing out a lot especially on connecting with numerous consumers who are searching online for the product or service that their company sells.

Aside from marketing online, there are some other ways where small businesses have great advantages when compared to giant corporations. One of which is that small businesses can be nimble, agile and react to changes very quickly, where as big corporations have lot of systems, bureaucracies and on top of all these valid problems, they have politics. So big corporations cannot be nimble and react to changes as quickly as small businesses can.

Check out this article to learn more on how small business can compete with giant competitors: http://www.watoday.com.au/small-business/smallbiz-tech/amazons-arrival-how-small-businesses-can-compete-with-a-retail-goliath-20170411-gvidyi.html

Australia’s Franchising Industry: A Growth Story

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If adhered to truthfully by the business owner, franchising is by now a verified business model that eliminates heavy risks and delivers huge rewards. This type of business is now available to those who want to invest their money and start their own business.

One of the reasons why many become interested to starting a franchise business is because they are offered with highly sophisticated training before launching their business, which allows them the opportunity to discover what they should do about the business so that they would be able to apply it to their franchise unit at the end.

When there’s a known strategy on how to approach issues regarding daily operations, learning is easy. Thus, even those without previous experience in business or management are capable of running any franchised venture if given the chance.

Franchising is one of the most popular forms of business because lets people cultivate their love for earning money. With the elimination of common risks associated with start ups, the new franchise owner can get their reins on the new venture and it gives them inspiration to do better because they are also provided with ongoing support from the franchise owner.

In fact, the number of Australian franchises is rapidly increasing. Learn more about Australian franchises by reading this post: http://www.businessviewmagazine.com.au/australias-franchising-industry-a-growth-story

5 Traits Employees Want In a Boss

As the business owner, your job is to shape how your employees experience their work; joy versus despair, enthusiasm versus complaints, and good health versus stress.

Many bosses want to be good at what they do. However, they lack many essential qualities and mindsets that precede positive actions and behaviours. If you are the boss of an organisation, regardless of its size and nature, you need to strive to do great work by adjusting the way you think. The beliefs and assumptions you hold about yourself, your work and your people will determine your actions.

A great boss knows how to manage his behaviour and performance. Great behaviour is important as it is what you say and do, and is the measurable result of work. One of great behaviours every boss should posses is by setting expectations clearly. They way you set expectations determines whether or not your employees are clear about what you want. Therefore, you should know how to give good directions. Check for understanding.

Then, you should keep things interesting. Workers won’t stay engaged unless they find their work interesting. Sometimes the work itself has intrinsic interest. However, more often, the way to keep people interested is to help them keep learning and developing.

According to Business News Daily, there are 5 traits employees want in a boss. For more details, read the article here:  http://www.businessnewsdaily.com/9584-best-boss-traits.html

Founders Have to Choose Between Growth—and Keeping Control

The economic environment we have these days is ripe for entrepreneurship. If you have wanted to start your own business, the time has never been more ideal. So if you already got laid off from your job or quit, opportunity for a small business startup opens for you.

Starting your small business takes adequate planning, thoughtful strategy and commitment. The desire doesn’t create success; the commitment makes the success happen. The patience for the commitment is critical.

Virtually, all small businesses have one common goal – to build their consumer base as quickly as possible and eventually grow. However, business owners should remember that rapid business growth has a downside. A high number of small firms had set up shop overnight, managed to attract sizeable venture capital and then had fallen when the market crashed. In other words, they went broke, having spent all the money and earned nothing close to expectations.

The most common reason why those small businesses failed is that they spent more than they earned, overlooked the importance of a short term model to earn revenue and did not pay attention to the adverse impact on the balance sheet.

Wall Street Journal published an article that teaches small business owners when the perfect time to grow is, and when is the right time to keep control.

Check out the full article here: http://www.wsj.com/articles/founders-have-to-choose-between-growthand-keeping-control-1479697382

Tony Robbins explains the key to becoming a business owner

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People from all corners of the globe are searching for new ways to make money. However, they are somewhat confused on the direction they should take. Moreover, some people are confused as to why people are going the “entrepreneurial” route instead of the educational route.

There are many reasons why many are opting to start their own business instead of working for a government organisation, private company, or an individual. Entrepreneurs enjoy the freedom of making their own business decisions and becoming their own bosses. In addition, they also gain the stability and control that could never be achieved as a regular employee.

Entrepreneurship is one of the most exciting feelings someone can experience. Compared to being regular employees, entrepreneurs enjoy much excitement beginning from the planning stage of the business up to development and realisation. So if you are a thrill-seeker who loves being exposed to risks, you should start your own business.

In addition to thrill and excitement brought by entrepreneurship, most people who are employed generally feel that they are not being compensated for the work they do. In addition, they must follow the salary structure set by their employers. Entrepreneurs, on the other hand, earn money that is commensurate to their efforts.

There are a number of benefits of becoming an entrepreneur. However, there are also some downsides and you need to be careful with your decisions. In an article published by Business Insider Australia, Tony Robbins explains the key to becoming a business owner.

Read the full article here: http://www.businessinsider.com.au/tony-robbins-become-business-owner-2016-12

How Do You Deal With Burnout At Work?

If you are an employee, more so if you are a business owner, the holidays can be overly busy times. You feel the responsibility to your customers and clients. Added personal responsibilities for extra time needed to get gifts, attend social events can make you feel like you are burning the candle at both ends. This added pressure can bring you to the point of burnout.

Among the best and most responsible individuals, work burnout is a common occurrence. It happens most frequently if you are passionate about your job and enjoy what you do. If you have high standards for yourself; perhaps you are a bit of a perfectionist or an idealist. You want to provide the best product or service that is why you go over and beyond what is expected to give service to others.

Burnout can sneak up on anyone. You may not even realise that it is work that is causing your symptoms, and think that you are feeling stress from other areas in your life. In fact, your symptoms can overlap whether the cause is work or other stress.

Burnout can even seem like depression, and often doctors will misdiagnose and mistreat work burnout. That is why it’s important for you to be aware of the symptoms so that you will be able to know how to deal with.

To learn more about dealing with work burnout, read this article from Life Hacker Australia: http://www.lifehacker.com.au/2016/12/how-do-you-deal-with-burnout-at-work

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by | Dec 9, 2016 |